Thank you for booking with Twin Ravens Solutions

It is our sincere pleasure to be working with you. Please take note of the following leading up to our time together:

  • Make sure any paperwork assigned to you has been completed.
  • Your invoice will be sent the day of your appointment.
  • Verify your invoice has been paid, if applicable.
  • Your appointment link will be provided to you by Calendly in the email provided by you.
  • Your session will be terminated if you are more than 10 minutes late without contact.
  • For our time together it is recommended that you:
  • Have a quiet area free of distractions.
  • A stable internet connection (Twin Ravens is not responsible for time lost due to client ISP issues.)
  • A quality set of headphones, if possible.
  • The desire to grow and learn.

We look forward to working with you!

Cancellation Policy

We value your time and appreciate your cooperation with our cancellation policy. Please read the following carefully before booking any service with us.

  • You must provide at least 24 hours notice if you wish to cancel or reschedule your appointment. This allows us to offer your spot to another client and avoid wasting our resources.
  • If you cancel or reschedule your appointment with less than 24 hours notice, you will be charged the full fee for your session. This applies to all services, including consultations, coaching, training, and assessments.
  • There are some exceptions to this policy, such as medical emergencies, natural disasters, or other unforeseen circumstances. We reserve the right to waive the cancellation fee at our discretion on a case-by-case basis.
  • No refunds will be issued for services rendered. If you are not satisfied with the quality of our service, please let us know as soon as possible and we will do our best to address your concerns and improve your experience.

Thank you for choosing Twin Ravens Solutions. We look forward to working with you and helping you achieve your goals. Please direct any questions you may have to: admin@twinravens.org