Privacy Policy for Twin Ravens Solutions
This privacy policy explains how Twin Ravens Solutions (“we”, “us”, “our”) collects, uses, shares, and protects your personal information when you visit our website https://twinravens.org/ or use our services. Please read this policy carefully before providing us with any personal information.
What information do we collect?
We collect personal information that you voluntarily provide to us when you sign up for our newsletter, book a consultation or a coaching session, request a free sample of our book, or contact us via email or phone. This information may include your name, email address, phone number, and any other information you choose to share with us.
We also collect some information automatically when you visit our website, such as your IP address, browser type, device type, operating system, pages viewed, time spent, and cookies. We use this information to analyze our website performance, improve our services, and deliver relevant content and advertisements to you.
How do we use your information?
We use your information for various purposes, such as:
- To provide you with our services, such as sending you our newsletter, booking your consultation or coaching session, sending you a free sample of our book, or responding to your inquiries.
- To improve our website, services, and customer service, such as by analyzing user feedback, testing new features, and resolving technical issues.
- To personalize your experience on our website, such as by displaying content and ads that match your interests and preferences.
- To communicate with you about our services, promotions, news, and updates, such as by sending you emails, texts, or phone calls, unless you opt-out of receiving such communications.
- To comply with our legal obligations, such as by responding to lawful requests from authorities, enforcing our terms and conditions, and protecting our rights and interests.
How do we share your information?
We do not sell, rent, or trade your personal information with any third parties, except as described in this policy. We may share your information with:
- Our service providers, such as web hosting, email marketing, payment processing, and analytics, who help us operate our website and provide our services. We only share the information that is necessary for them to perform their functions, and we require them to protect your information and comply with applicable laws.
- Our affiliates, partners, and sponsors, who may offer products or services that may be of interest to you. We will only share your information with your consent, and you can opt-out of receiving such communications at any time.
- Other parties, such as law enforcement, regulators, courts, or other parties, if we are required or permitted by law to do so, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
How do we protect your information?
We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. We use encryption, firewalls, password protection, and other security technologies to safeguard your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
How do we transfer your information?
Our website and services are based in the United States, and we may transfer your information to other countries or regions that may have different data protection laws than your country or region. By using our website or services, you consent to the transfer of your information to the United States and other countries or regions where we operate or where our service providers are located. We will take steps to ensure that your information is treated securely and in accordance with this policy and applicable laws.
How can you access, update, delete, or restrict your information?
You have the right to access, update, delete, or restrict your information that we hold. You can exercise these rights by contacting us at info@twinravens.org or by using the options available on our website, such as unsubscribing from our newsletter, managing your account settings, or deleting your account. We will respond to your request within a reasonable time and in accordance with applicable laws.
How do we notify you of changes to this policy?
We may update this policy from time to time to reflect changes in our practices, technologies, or laws. We will notify you of any material changes by posting a notice on our website, sending you an email, or using other means of communication. The date at the top of this policy indicates when it was last updated. Your continued use of our website or services after we make changes indicates your acceptance of those changes.
How can you contact us or resolve disputes?
If you have any questions, comments, or complaints about this policy or our privacy practices, please contact us at:
Twin Ravens Solutions
818-804-8228
admin@twinravens.org
We will try to resolve any issues or concerns that you may have in a timely and respectful manner. If you are not satisfied with our response, you may have the right to lodge a complaint with a supervisory authority in your country or region.